Frequently Asked Questions

Q: What forms of payment do you accept?
A: We can accept payments from your PayPal account, or from your bank card via the PayPal system. Even if you don’t have an account with PayPal and don’t want to set one up, you can still use their payment clearing system to send us money using your credit card.
Q: Do you accept returns?
A: We’re delighted to say that so far no one has ever wanted to return one of our products, which makes us very happy. But if for any reason you aren’t delighted with your product, please  contact us right away. If there is an error with your order, then we will do our best to correct it.
Q: Do you take custom orders?
A: Yes. Custom orders can cost more and require 50% down but you would own a “one-of-a-kind” custom bag! 🙂