Terms and Conditions

Always Free Shipping!

I ship using the United States Postal Service, via either First Class or Priority Mail.

Normally your item(s) will ship within 1-3 business days after your payment is received. If it’s going to be later than that, I will notify you.

Insurance is optional to you. I am always happy to insure an item at an additional charge. I cannot be responsible for uninsured item(s) that are lost or damaged during transit.

I’ll always let you know when your item(s) have shipped.

 

Returns & Exchanges

I gladly accept returns or exchanges.

Just contact me within 7 days of delivery.

Items must be shipped back to me within 14 days of delivery.

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order…PricklePoppy@gmail.com

Additional Policies and FAQs

I enjoy doing custom orders. If you see something in my shop that you’d like in a different color, size, or quantity, please let me know! I’d be happy to work with you to create a unique item all yours!

All items are made in my smoke-free, pet-free studio!